business logo of 1800CPAP.COM

1800CPAP.COMReviews 1,542

4.5

From the business

We are a Direct-to-Consumer CPAP store that offers cost effective options for purchasing your CPAP machines, CPAP masks, and CPAP supplies shipped direct to you. We cut out the "middle man" and pass these great CPAP discounts and savings on to you. We offer a wide selection of the newest ResMed, Respironics, and Fisher & Paykel CPAP products on the market; all backed by manufacturer warranty.


1800cpap.com
Maineville, Ohio, United States
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1800CPAP.COM Reviews Summary

1800CPAP.COM has a rating of 4.5 stars from 1,542 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1800CPAP.COM most frequently mention customer service, fast delivery and timely manner. 1800CPAP.COM ranks 1st among CPAP sites.

service
40
value
45
shipping
47
returns
12
quality
44
This company does not typically respond to reviews
New York
2 reviews
0 helpful votes
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Cpap supplies
December 24, 2023

I buy all my cpap equipment from 1800cpap excellent customer service and all ways in stock and quick shipping

Date of experience: December 24, 2023
New York
1 review
0 helpful votes
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Got what I need it
December 24, 2023

The product is the right match for my cpap machine good price on time delivery thank you

Date of experience: December 24, 2023
Illinois
3 reviews
0 helpful votes
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Great buy
December 22, 2023

Excellent quality equipment at a great price. Fast shipping, easy to ordering process.

Date of experience: December 22, 2023
Ohio
1 review
0 helpful votes
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Cpap lid
December 22, 2023

Easy to order and arrived very fast. Wish all websites worked this well.

Date of experience: December 22, 2023
Minnesota
1 review
0 helpful votes
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Good quality, fast delivery
December 21, 2023

Good quality, fast delivery. I was very happy with my experience!

Date of experience: December 21, 2023
Singapore
1 review
0 helpful votes
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Resmed S11's Faulty Usage Readings
December 28, 2023

I made my first purchase with your company for a Resmed S11 plus accessories in Nov 2023. Your handling staff was very helpful and the delivery by FedEx was punctual. However, I have a major concern that there is something wrong with the S11's algorithm. The daily usage readings for the past weeks have ranged from 2.5 to 4 hrs when it should be around 7-8 hrs. I am afraid that I may not be getting the proper treatment with the machine. I have sent an e-mail to your staff with my usage readings a few days ago and awaiting a response regarding any need for the machine to be sent back for repair.

Date of experience: December 21, 2023
Florida
3 reviews
0 helpful votes
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Not fitting well
December 28, 2023

The order came promptly. But sometimes it doesn't fit well and I can't make it sit on my face properly. I would have ordered a different one but there is none that would fit me …..

Date of experience: December 21, 2023
Minnesota
1 review
0 helpful votes
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Fast delivery- good price
December 21, 2023

I ordered easily and the price was lower than many cpap websites and much lower than local cpap stores. Delivery was quick and product was new and in packaging.

Date of experience: December 21, 2023
Pennsylvania
1 review
0 helpful votes
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EXCELLENT SERVICE & PRODUCTS
December 21, 2023

I AM VERY PLEASED WITH THE SELECTION & SERVICE I WAS ABLE TO FIND EVERYTHING I NEEDED & AT A REASONABLE PRICE.

Date of experience: December 21, 2023
Illinois
1 review
0 helpful votes
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2nd unit
December 21, 2023

I needed a new CPAP. My old one had become incredibly loud and required about 3lbs of weight on top to be quiet. 1800 was very helpful due to the original Dr. had move our of area. I filled out the form and they did a spectacular job of getting my need Dr approved. This unit is incredibly quiet.

Date of experience: December 21, 2023
Florida
1 review
0 helpful votes
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Easy ordering
December 21, 2023
Updated review

Been very happy dealing with the staff that are very negligible about there products and have had been very satisfied with the results.Thank You!

Date of experience: December 21, 2023

Ordering and delivery
February 5, 2023
Previous review

I have used this company for several years and have been satisfied with the knowledge of the staff and the delivery.

Date of experience: February 5, 2023
West Virginia
1 review
0 helpful votes
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1800cpap
December 28, 2023

It does not program up high enough for my cpap number It only goes to 10

Date of experience: December 21, 2023
Michigan
1 review
0 helpful votes
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Item Received not as described
December 28, 2023

Item Recieved not as described - Customer Service claimed description was wrong and offered no resolution.

Date of experience: December 21, 2023
Tennessee
1 review
0 helpful votes
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Excellent
December 21, 2023

Found my product that I could not find at another site. The price was cheeper than the site I used to use.Fast delivery.

Date of experience: December 21, 2023
New Jersey
1 review
0 helpful votes
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Super duper
December 21, 2023

Needed supplies. Tried to order online. Had trouble. Customer service fixed it.

Date of experience: December 21, 2023
Oklahoma
1 review
0 helpful votes
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Great Customer Service
December 21, 2023

Called to return unopened supplies I didn't need. Great to work with and return was hassle free. Definitely nothing but great prices and great customer service. Shop here.

Date of experience: December 21, 2023
Illinois
2 reviews
0 helpful votes
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Best yet, not perfect (for me)
December 21, 2023
Updated review

The most comfortable of the four mask systems I have tried. Best configuration for support of the mask without gouging ears. Still have not found a mask system that stays sealed for eight hours, consistently.

Date of experience: December 21, 2023

ResMed AirSense 11 CPAP
November 7, 2023
Previous review

1800CPAP really came through for me! I explained to my doctor that I was leaving for my winter home, overseas, 12 days after my sleep test. I called the Tuesday after Labor day, long story short, they were able to send me the prescription on Wed. 1800CPAP got the CPAP and supplies for 8 months to me, the day before my flight left, the following Tuesday! I just had my first night below 10 events per hour! Mask fitting is critical! Make sure your doctor's team measures you and recommends what type to get!

Date of experience: November 7, 2023
New York
1 review
0 helpful votes
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Great
December 21, 2023

Great product-+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++=

Date of experience: December 21, 2023
California
1 review
0 helpful votes
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Excellent
December 21, 2023
Updated review

I just wished their online ordering worked. It doesn't work most of the time and I have to call my order in. When online ordering works it's great!

Date of experience: December 21, 2023

Good
December 16, 2022
Previous review

It was good. I had, however, canceled the order because I noticed the size was different from what I ordered. Anyway they went ahead and sent it and I will just deal with it. That's why is just gave you a 4 instead of a 5.
Shipping seems slow but that's not your fault.

Date of experience: December 16, 2022
Virginia
1 review
0 helpful votes
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The Long Wait
December 28, 2023

It took over another week from the date specified for my products to arrive! Not Pleased!

Date of experience: December 21, 2023