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Here’s what consumers have asked with answers from Zolucky staff and previous consumers.
Don`t worry. Zolucky is a trustworthy online shopping store. We`re secure site. We commit to provding a better shopping experience to consumers.
SCAM ALERT... ZOLUCKY is a scam. The items are way undersized - the Asian market is for small people. They ship from China - by the time you decide to return items, their 30 day limit for returns is close to expiration. Then you find out that you must pay postage of $60 to return your item. Too late to get a refund on your CC and too expensive to return the items. Their is no real-time support and your emails will be answered the next business day. It will take you 10 back and forth emails to get any result. GOOD LUCK IF YOU BUY FROM THIS NIGHTMARE COMPANY.
Sorry for any inconvenience caused. Your items may be shipped sepaately due to different processing time. Delivery time = processing time + shipping time Order Processing: 3-5 Business Days. Postal Service: 10-15 Business Days. Could you please advise the order number so that we can check for you? You can also email us and we will be able to locate your order with your email address. If you have questions about your order, please contact us by email at service@zolucky.com or by chat online. Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers. Stay safe and have a good day!
The return center is in China. Reminder: We accept return applications within 15 days from the date of delivery. If you are not satisfied with our products, we recommend that you apply for the return procedure in time on our official website. Our team will respond to your return request within 48 hours. Specific steps: the tracking number link in the website-order details-return. You can submit your return request in this page: https://zolucky.com/order-query
Try months? I ordered on October 2,2020 ( see my review under L. A.) and they refused to help. I just learned that you can dispute the charges but there's a time limit. The suggestion is that the company is waiting you out until you can't dispute the charges anymore and then there will be nothing you can do about it. I'll be looking into the Federal Trade Commission today.
They run way too small then you are stuck or you have to pay to shop to China
I ordered on October 2,2020 ( see my review under L. A.) and they refused to help. I just learned that you can dispute the charges but there's a time limit. The suggestion is that the company is waiting you out until you can't dispute the charges anymore and then there will be nothing you can do about it. I'll be looking into the Federal Trade Commission today.
I ordered on October 2 ( see my review under L. A.) and they refused to help. I just learned that you can dispute the charges but there's a time limit. The suggestion is that the company is waiting you out until you can't dispute the charges anymore and then there will be nothing you can do about it.
