Wish Questions & Answers

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Here’s what consumers have asked with answers from Wish staff and previous consumers.

438 questions answered
15% answered in 1 day
Question:

I want to place a order how can i be assured i will get my item intime for christmas?

Answer:

Connie, you cannot be assured that you will receive your item in time for Christmas, or at all for that matter, but as long as I have been studying the logistics of this crappy company they at least generally have a 4-6 week turnaround time in approx. 80% of their transactions. They still suck, so there are NO guarantees. Beware.

By Alex D.
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Question:

I want to know if purchasing rings are good? will they last, not stain, or ruin? and im sorry but for less than 10$? thats too good to be true. eventhou its really amazing to see something gorgeous cost a dollar or more is amazing, but im worried.

Answer:

I wouldn't buy a tube of toothpaste from this site as it would probably make your teeth rot. If it looks to good to be true, then it is. STAY AWAY AND SAVE YOUR MONEY. They send you crap and then never answer your questions. Even if the item is broke they don't answer you.

By Doris D.
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Question:

Is wish a good website to order things off of?

Answer:

I got some hair accessories that, they are great better than I expected... I ordered make up eyeliner and it ended up being Mac... so far so good. I read the reviews before purchasing..

By Wendy R.
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Question:

I am planning to buy a 64 gb otg usb drive from wish.com, but mixed user reviews about the website's products and service are stopping me from buying it. please help to decide if i should buy - https :// www.wish. com/search/64gb%20otg%20usb%202.0%20flash%20pen%20drive%20memory%20stick%20(compatable%20with%20pc%20%2b%20phones)#cid=5572568da5bf0c5d3fc5e07d

Answer:

I really don't have an answer, because of the user account message I kept receiving it would never let me psy for my items and in the end the site deleted everything I had in my cart. Wish I could help.

By Patricia P.
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Question:

I want to buy a hover board for my birthday should i trust them?

Answer:

I agree, a hover board would be expensive to mail anywhere in the world. Wish would put their monies into shipping, not sending you a good board, hardly. You could complain all you want, so what. They'll get around to you. Maybe. Look at all the complaints on here. Good luck. Wish is pure garbage to me. I learned my lesson too late.

By Bird S.
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Question:

Wondering how this site really is - to order or not to order

Answer:

Order only if you read the reviews. If no reviews or bad reviews do not order. Some stores are legit and are great to buy from. But as always there are some people that will try to scam. I order all the time and only had one problem.

By brittany b.
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Question:

Answer:

They do not have a phone # I wrote to them asking they said they dont. They say they are out of CA but they are in China. I ordered a bracelet for a $1 and did get it like a month later and its ok (it was $1 cant expect much) but after reading the comments of people getting scammed I called paypal and my bank to make sure nothing goes thru from Wish or any other company they go by. Would get a ton of automated emails back when I would ask a question and had nothing to do with what I asked.

By Sue M.
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Question:

Is it a good shopping place to oder

Answer:

I think, for certain things, it's a GREAT place to shop. When you buy costume jewelry or watches here in the US, most come from China anyway. Go tthrough Wish, get great cute stuff, and save bucks. Watches are the best! But keep in mind... shipping CAN take weeks! Also, I'd not buy clothing. Too many variables in quality and sizing. Scarves are another great deal

By Toni L.
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Question:

I was charged for an unrecorded items and order history. i contacted wish and they said they solved my problem. they haven't because i checked my account and i still haven't received my money back and nor does the order show in my order history. i contacted them 3 times and they said its solved but it's been 4 days now width out order or my money. do you guys know what i should do now. please help anyone

Answer:

Yes contact you're bank and tell them. This is a fraudulent transaction

By paul m.
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Question:

I want to know the some products that are on sale is it really cheap or its fake?

Answer:

I have had nothing but problems with Wish.com. They have no customer service and you can't understand any answers if lucky to get one. By law if they send you a defective or counterfeit item they have to refund your money and can not make it your responsibility to pay shipping back to them for their mistake. They have an office in SanFrancisco CA. And you can file a complaint with the Alameda County District Attorneys Office Fraud unit then contact your bank or credit card company and tell them what had taken place they will credit your account and contact wish. Wish is banking on you will get frustrated and just give up because they think they can make you spend money to return defective product and it will cost too much to do, not legal. Just follow through with the D. A. and your bank

By John o.
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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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