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Is Williams-Sonoma a scam or a legit company?

asked by Tom N. on 9/6/19

3 Answers
Scam, questionable business tactics which are reported to the Better Business Bureau and American Express. Failure of customer service to respond within 72 hours as promised.
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Their legit and I want to make it clear I do not hold them responsible for the failure of products they sell.
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They are a legitimate company in that they typically sell you things, charge you and ship them. Unfortunately, they also frequently do not provide items in the correct time frame, or deliver damaged or incomplete items and then refuse to make it right. I would never order anything large or expensive from them. Their customer service is a nightmare.
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