Williams-Sonoma Questions & Answers

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Here’s what consumers have asked with answers from Williams-Sonoma staff and previous consumers.

2 questions answered
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Question:

Is williams-sonoma a scam or a legit company?

Answer:

Scam, questionable business tactics which are reported to the Better Business Bureau and American Express. Failure of customer service to respond within 72 hours as promised.

By Vanessa H.
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Question:

Why would williams sonoma say that an item was unavailable for more than 16 weeks, but suddenly ship it when the order was cancelled?

Answer:

Because they are scamming to show higher sales numbers. Their systems can't even handle an address change ( when my order was delayed 5 months I needed the address changed due to a move).

By Bari D.

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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