WigSis Questions & Answers

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Here’s what consumers have asked with answers from WigSis staff and previous consumers.

36 questions answered
11% answered in 1 day
Question:

What is their return address !

Answer:

They would not give me the address but stated the address on the packaging was not the return address and they would not be able to retrieve the wig if I sent it to that address.

By Brenda D.
Question:

Can anyone post a before and after photo using wigsis products?

Answer:

I HAVE PHOTOS, WAS A NIGHTMARE, THE WI WAS PLASTIC AND ORANGE, WAS SUPPOSE TO BE HUMAN HAIR AS ADVERTISED

By karrie a.
Question:

I received my order invoice id ta190626c4399. this wig is not styled as item: db19215191 advertised. just straight hair attached to cap

Answer:

That is exactly what they do. You got wrong item, bad style, unruly and you can't return it. They won't give you the address and force you to keep it, you loose your money. This is a horrible business, people should run from this website. J. B.

By Jolanta B.
Question:

Answer:

ANYTHING IS BETTER THAN WIGSIS THEY ARE SCAM ARTISTS

By KORTNEY C.
Question:

Answer:

The wig I ordered is from Dubi I'm crossing my fingers it's suppose to be here today will see what I get

By Kathy C.
Question:

The return address? so i can return my wig. it is to tight. thanks.

Answer:

WIGSIS will try, through the email conversations, to get you to keep the product even though you are not satisfied. If you return it, you will have to pay and the amount you paid for the wig, will not be refunded. I paid $109 for the wig I received, Daisy only wanted to refund me $16.35. I told her to keep that god awful wig and the money too. $16.35 was not going to do me any good at all. I will never order anything from them again.

By BERNICE C.
Question:

Trying to return a wig need return address

Answer:

They won't give you the address, they will push you to keep you bad item or they will ask you buy another one for a discounted price and you will keep both. I am waiting for my results the last 2 months. PayPal is taking that bad business side instead help decent customers. Sorry, you will have no results with returning anything. J. B.

By Jolanta B.
Question:

Why was my account charged before the wig has shipped

Answer:

This as an extremely fraudulent company. Go to my profile and read my review. Read the reviews on this company by others! Hope you like your wig. You will NOT get a reufund

By Kate G.
Question:

Why do you say you are based in california when you are really based out of china?

Answer:

My wig came from the Kingdom of Bahrain and it was the wrong color and looks like a dead animal.

By Frieda G.
Question:

Yes need adress to send wig back back,im having problems with u people ,d

Answer:

They will not give me an address! I have bickered back and forth with them 21 times since 6/30/19. I've got a lawyer now!

By Sherry B.

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

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