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on 7/5/16Hello Jill, we do advise not to give out your PIN; however, some hotels do required the PIN to enter and secure a reservation. You should have no problem using your voucher at check in as the hotel will be expecting it. If you have any additional concerns, please contact our Customer Service Team at 1-877-665-0000 directly. We are available M - F, 9 AM to 9 PM EST.