Hi John,

We're happy to hear you're interested in one of the trips advertised on our website! We can confirm that all of our merchants, hotels, and booking partners are trusted, legitimate, and approved. Our Deal Experts go through an extensive amount of research and personal experiences when determining which company would be the best fit to advertise to our members. One thing we also like to always remind members of is one person's feedback may have absolutely nothing to do with the company or the merchant itself, rather the experience didn't live up to that person's personal expectation of what they believed it should've been.

You can always do research to find more reviews on Tripmasters.com, simply by searching Google or any other search engine. We can confirm this is one booking partner we've worked with for quite some time, and we've never had any negative feedback about.

We hope this will help answer your questions, and if you find you do have any other questions, please contact our Customer Service team at 1-877-665-0000, available 24 hours.

Thanks,

The Travelzoo Team