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Tophatter Questions & Answers
7,911
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Here’s what consumers have asked with answers from Tophatter staff and previous consumers.
566
questions answered
8%
answered in 1 day
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Question:
Good day i reset my password and now have lost my order history and all my email cocirmation has vanished as well. how can i get it back? tracy ferreira tracy.ferreira@randparkhigh.co.za
Question:
Not happy ordered and did not get it, asked for refund they told me to wait 60 days so they could look in to it, i paid on time not 60 days so why so long
Question:
What exactly is tophattter, and is it a safe site? also, why am i shown items that will only be available later for auction, and even though i click on it to be notifield when it will be available, i am never notified? can i only buy items for auction? thank you
Question:
Do you have to join anything? is there a fee for using this site as a buyer?
Question:
Would like to see shipping charges before bidding. recently got good price but shipping was higher than the item. is shipping the same on all items? not worth bidding if you find out after you win that shipping is too expensive
Question:
Are shipping prices the same for all items? !?? i bid on a ring, and shipping was above what i paid for the item. i would like to see shipping prices before winning a bid. sometimes it's not worth it!
Question:
After reading some reviews on tophatter i was wondering if all their stuff is on the legal---i ordered some things today and found it to be a lot of fun---however i do not want to get into something that might be a problem to me---thanks
Question:
If i'm the 1 that requested to cancel my account because i got back from the hospital and didn't get notice of the policy change, why can't my account be restored after i figured out what was going on? my account wasn't closed by tophatters decision because i did something wrong, it was my request. i asked support would i be able to come back in the future when i better understand the policies and i didn't get answer. is there no way to have my account reinstated?
Question:
Can canadians buy from it and if so, how much are the shipping fees
Question:
Can you sell furniture on this site? if so who pays for the freight? if someone has a warehouse full of furniture & needs to relocate can the buyer do a local pickup?
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