Tidebuy Questions & Answers

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Here’s what consumers have asked with answers from Tidebuy staff and previous consumers.

190 questions answered
23% answered in 1 day
Question:

I want to know if the quality is exactly good as the picture and if i dont get it will i get the refund?

Answer:

Dear friend, Thanks for your question here. We are a good company that has lots of customers overseas. And our customers all speak highly of our service. If you can't get the items and we will of course refund you. If you have any questions, please feel free to let us know at service@tidebuy.com or sns@tidebuy.com. Have a nice day, Best regards, Tidebuy Team

By tidebuy t.,
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Question:

Answer:

Hi, Thanks for your question here. If you are not very satisfied with the items bought from us, you can return & refund with the related policy. More details at http://help.tidebuy.com/Returns-Refund-Dispute-15/ Also, if you had some problems about your order, please feel free to let us know at service@tidebuy.com or sns@tidebuy.com. Have a nice day. Best regards, Tidebuy Team

By tidebuy t.,
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Question:

How long does it take for a order to be delivered once purchased?

Answer:

Hi, Thanks for your question here. As you know, each country needs different shipping time and also the items on Tidebuy has its own processing time. There are not only one shipping methods for us. So you can come to our site and choose the products you want and then see the details. Have a nice day! Best regards Tidebuy Team

By tidebuy t.,
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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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