Hi,
Thanks for your question here.
If you are not very satisfied with the items bought from us, you can return & refund with the related policy. More details at http://help.tidebuy.com/Returns-Refund-Dispute-15/ Also, if you had some problems about your order, please feel free to let us know at service@tidebuy.com or sns@tidebuy.com.
Have a nice day.

Best regards,
Tidebuy Team

No what tbdress means to tell you, if your unhappy with the false advertisment there providing you with you can spent months trying to resolve it with them then u can spend your own money returning the items and in some cases they will lie and say they didnt recieve them, then for them to then deduct more money from your refund, dont know why though.