thredUP Questions & Answers

It always looks different wen you get it, I have been sent childrens clothes instead of womens. Half the time ppl have shrunken the item so it is never true to size.

I'm not sure why you think ThredUP is a scam? I have had great luck with purchasing from them, and they have wonderful customer service if you have any issues with your orders or your items sent in. I suggest reading their "clean out" policies before sending items it, and you won't feel scammed.

Look under Rescues. Also, if you wait for sales and search by price, the fast fashion type brands are $1.60-3.00 each item.

Apparently the only way to get through to them and get a response is through sitejabber.com. Pass the word along.

Visit thredup.com/luxe. You will probably spot your items there.

They used to refund the total amount of the items but now there is a $1.99 restocking fee for items under $50.

You and me both. Good luck.

If ThredUp actually tells you that you get 5% back, no one would be using it. Instead, they are shady and hide it behind a chart with relatively inaccurate payout costs. Trust me, I used them 3 years ago then again 2 years ago. They gave me $4 and some change for two bags of brand new clothes the second time. Oh, and you don't get the tax write off for your "donation". They get the write off AND your clothes.

Unfortunately, they won't do anything for you. My pictures and descriptions did not reflect serious picks and tears on a new with tags jacket. I sent them emails, and they told me that even though my items were switched to, "final sale" after checkout, I would be able to return items not as described. I wasn't able to get it back without an $8.99 fee, which is more than what I ended up paying for the item.

You sign up as a seller as if you were signing up in general. There's a link that takes you to where you can input information to receive a clean-out bag. I don't recommend it though. Try it at your own risk. Hope it goes well for you!