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I saw your company on tv and it was highly recommended but looking at your reviews I don't know why
asked by melinda N. on 4/6/19
1 Answer
Hi Melinda,

We love customer feedback -it is how we continue to improve our services! While there's both positive and negative reviews out there, we can see how the negative feedback might be a little unnerving.

While there will be some sellers or shoppers that are not totally satisfied with their experiences, thredUP is still one of the most convenient ways to declutter your closet and shop secondhand! And as always, we're here every step of the way if there are any questions about selling or shopping with us.
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