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I saw your company on tv and it was highly recommended but looking at your reviews I don't know why
asked by melinda N. on 4/6/19
1 Answer
Hi Melinda,

We love customer feedback -it is how we continue to improve our services! While there's both positive and negative reviews out there, we can see how the negative feedback might be a little unnerving.

While there will be some sellers or shoppers that are not totally satisfied with their experiences, thredUP is still one of the most convenient ways to declutter your closet and shop secondhand! And as always, we're here every step of the way if there are any questions about selling or shopping with us.
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Does thredup accept mens clothing for resale? Do yo accept mens clothes to resell? Are the photos of the actual items? my only question is "are you kidding". My box had a "retail" value of $692. and thredup value of $249. More like $199 and $49 why i still charged in the items that i returns? why I need to save my card before checking out why I need to save my card for check out I am trying to return a few items. The Order Return Form prints but the shipping label will not highlight in order to be clicked and then printed. I accidentally placed the SAME LABEL on two of my "clean out" boxes--ugh! Does anyone know if the package is sent back so that I could send it again? how do you change your email address? I sent a bag full of brand new blouses and have no idea if you have received it and I cannot send an email.

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