Here’s what consumers have asked with answers from ThirdLove staff and previous consumers.
Next to impossible! The website will not take most order numbers, and you cant get anyone to answer your e mails
They hounded me with marketing until I decided to try. They made impressive claims of comfort and fit. Not true.
I don't want to say they are a scam, but my gut tells me they do very sketchy things. I'm sure you eventually wind up with the product you purchase, but the quality of that item is questionable.