logo

SportsDirect
Questions & Answers

355 reviews

Here’s what buyers have asked with answers from SportsDirect staff and previous consumers.

2
questions answered
0%
answered within 1 day
Question:

Hi. I want to but soccer cleats and send the to Florida State USA?

Question:

I am trying to place an order but won't accept any of my cards

Question:

Hi there. Jus wanted to ask can u deliver items to Pakistan.

Question:

This company has no respect or loyalty to there customers they employ terrible staff with no interest in working

Question:

Bought a pair of walking boots at your Swansea store on 3rd June. When I tried them at home with thick pair of hiking socks the boots became uncomfortable. Took the boots back expecting a refund and I was refused. I wasn't explained that there was no refund when I purchased them. Can you please help as I need the money?

Answer:
Stores in the USA selling hiking boots usually have thick socks for customers to put on before trying boots. If this store does not, it would be wise to wear the socks you plan to use with the boots when trying them on. Caveat emptor
By Charles H., over a year old
See another answer (1)
Question:

Bought a pair of walking boots at your Swansea store on 3rd June. Went to try them on at home with thick socks and the fitting became uncomfortable. Took the boots back today and they wouldn't refund my money only exchange or credit. I was not told this when I purchased the boots. Can you please help.

Answer:
On the issue of not refunding the purchase price, is that common policy for retailers in the UK? I'm surprised there isn't a government agency for consumer protection that looks into / bans this.
By Charles H., over a year old
See another answer (1)
Question:

Are addias dorrumo flip flops real or fake, and why aren't they secure fit

Question:

Are addias duramo flip flops real or fake

Question:

Are the shoes in sd legit?

Question:

What happened with costumer reviews on the site? I rely on them every time I do the purchase.

Have a question?
Ask to get answers from the SportsDirect staff and other customers.

Typical questions asked
How long does shipping take?
What is the return policy?
Where is the company located?