HOW LONG DOES IT TAKE TO RECIEVE THE KIT?, AND HOW MUCH DO YOU PAY UP FRONT IF YOU DECIDE TO DO THE PAYMENT PLAN?

asked by FAITH W. on 6/7/19

4 Answers
Thumbnail of user candyn7

Received the kit, did the impressions, approved my treatment plan. 3 months, still no trays yet my credit card has been charged. I payed up front the $1340. I would not recommend this company, I believe it might be scam.

Helpful  (1)
Thumbnail of user peters1042

It takes FOREVER! I paid the complete $1500 up front but they don't care. They're treating me like a jerk. Don't be a jerk. Stay away from this company at all cost. It's an absolute joke.

Helpful  (0)
Thumbnail of user michelew101

Mitch called me too, two weeks later, still no aligners.

Helpful  (0)
Thumbnail of user briana383

Candy,
I posted a complaint on the smilelove Facebook page after being in your same situation. I received a call from Mitch the next day and had my aligners shipped out within three days. He said the marketing team let him know about my situation. Don't underestimate the power of Facebook or twitter.

Helpful  (0)

Add your answer

I am affiliated with this business
I have no affiliation with this business

Ask a question

Get answers from the Smilelove staff and other customers.

Is this your business?

Owners and employees, register now to answer these questions from potential customers. Register now

Have a question about
Smilelove?
Post Review