I made my first purchase 45 minutes ago and have yet to receive a confirmation on the exact item purchased. An email was sent from Pay Pal verifying how much I spent and that it was from Floral memorials. Nothing was said about when the item will be shipped or when it will arrive. I feel like I was scammed and it worries me.

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I made my first purchase 45 minutes ago and have yet to receive a confirmation on the exact item purchased. An email was sent from Pay Pal verifying how much I spent and that it was from Floral memorials. Nothing was said about when the item will be shipped or when it will arrive. I feel like I was scammed and it worries me.

asked by Cami G. on 5/15/17

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Scotts M. [Scott's Marketplace Rep] · Answer 1 · 2017-05-16T08:24Z

Scotts M. [Scott's Marketplace Rep]

on 5/16/17

Hi Cami,

You should have received a confirmation email to the email address you used for the purchase. Sometimes those get filtered into your spam folder, so be sure to check there. If you still can't find it, please email our support at shop@scottsmarketplace.com and we'll be happy to help!

-Aliza
Scott's Marketplace

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