asked by
on 2/25/18Hey Kristi,
Sorry for any trouble! It's hard to say why you'd be experiencing this issue without taking a look at your account. With your account information, we'll be better able to assist. Please email us at sell@scottmarketplace.com or give us a call at 855-745-3748 (Mon-Fri, 9am-5pm MST) and we'll be happy to further assist!
-Aliza
Scott's Marketplace