Here’s what consumers have asked with answers from Sammy Dress staff and previous consumers.
I never got mine after a month and a half and cancelled. I wouldn't waste my time if I were you.
I'm sorry you're not satisfied with the status of your order Ashley. That seems to be a popular complaint. I've never had an issue with the company. Like said above, if you have concerns email them. They're pretty good at responding when I need help.
Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Dear customer, As for size issue. Here is our warranty terms and policy about warrantylink: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible. Sammydress Customer Service http://www.sammydress.com/
Dear customer, We request that information just want to make sure the safety of your payment. As for details, would you please contact our ticket support center so that you can be get detaills ASAP? Please browse this link: http://support.sammydress.com/?lang=en
Yes the sizes run small... They are scammers I bought and xl and it's an xs... This website is a waste of time and I will never shop there again! Y
I also got everything I ordered and I live in the US. I ordered things that were free shipping and I think it took about 2-3 weeks to get it, but I knew that it would take that long to get my order, so I can't tell you why other people had bad experiences.
Dear customer, For detail information. Please browse this link: http://www.sammydress.com/m-faq.htm If necessary please contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
They do not offer free shipping no matter how much you spend and I too have two (2) items that have not been received - one was ordered 71 days ago. They sent my first package with a tracking number but all subsequent shipments do not get a tracking number because apparently the outrageous shipping fee you pay doesn't cover it. They offered to refund my money but I told them to pound dirt. Although the stuff is cheap and cute, I will NOT buy from them again. It is not worth it. I'll spend the additional money to ensure I get my stuff.
I let them know I did my review and they got back with me to tell me they were added in my account. I checked and they were in the account like they said.