Sammy Dress Questions & Answers

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Here’s what consumers have asked with answers from Sammy Dress staff and previous consumers.

645 questions answered
18% answered in 1 day
Question:

Answer:

I never got mine after a month and a half and cancelled. I wouldn't waste my time if I were you.

By Matt L.
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Question:

Answer:

I'm sorry you're not satisfied with the status of your order Ashley. That seems to be a popular complaint. I've never had an issue with the company. Like said above, if you have concerns email them. They're pretty good at responding when I need help.

By Jimmy H.
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Question:

I was promised my order would arrive in four months (ridiculous, right?), but i'm worried what will happen if it doesn't. do i get my money back? will they re-ship things for free? has anyone else had this issue?

Answer:

Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/

By sammydress h.,
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Question:

Can i get my money back for the trash you sent me the sizing and qaulity are both terrable truly dissapointed $25 wasted!

Answer:

Dear customer, As for size issue. Here is our warranty terms and policy about warrantylink: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible. Sammydress Customer Service http://www.sammydress.com/

By sammydress h.,
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Question:

I have ordered over 34 items my card was charged and i havent recieved nothing its been 3weeks am i really out 609.55 dollars is this a scam please tell me it's not it's all the money i have for christmas

Answer:

Dear customer, We request that information just want to make sure the safety of your payment. As for details, would you please contact our ticket support center so that you can be get detaills ASAP? Please browse this link: http://support.sammydress.com/?lang=en

By sammydress h.,
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Question:

I have ordered two items at two separate times. the first was a blouse in size xl. it will fit my 15 year old granddaughter. next i ordered a skirt in size xl. that one was so small, my size 10 niece didn't think it would fit her. then she looked at the size - xl! couldn't be. but it fit her so i gave it to her. can you please tell me how your sizes run. are they made in china for asian-size women? your prompt reply would be appreciated. i'd love to order some of your items, but what size is comparable to a size 14 or xl in american clothes sizes?

Answer:

Yes the sizes run small... They are scammers I bought and xl and it's an xs... This website is a waste of time and I will never shop there again! Y

By buyer c.
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Question:

Answer:

I also got everything I ordered and I live in the US. I ordered things that were free shipping and I think it took about 2-3 weeks to get it, but I knew that it would take that long to get my order, so I can't tell you why other people had bad experiences.

By Jennifer K.
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Question:

Why are their products so inexpensive? seriously whats the catch?!

Answer:

Dear customer, For detail information. Please browse this link: http://www.sammydress.com/m-faq.htm If necessary please contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/

By sammydress h.,
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Question:

Do you have free shipping if one spends enough money also is shipping to canada fast or do i have to wait for weeks

Answer:

They do not offer free shipping no matter how much you spend and I too have two (2) items that have not been received - one was ordered 71 days ago. They sent my first package with a tracking number but all subsequent shipments do not get a tracking number because apparently the outrageous shipping fee you pay doesn't cover it. They offered to refund my money but I told them to pound dirt. Although the stuff is cheap and cute, I will NOT buy from them again. It is not worth it. I'll spend the additional money to ensure I get my stuff.

By Gretchen K.
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Question:

How do i get my spoints for my review of my order from sammy's?

Answer:

I let them know I did my review and they got back with me to tell me they were added in my account. I checked and they were in the account like they said.

By Donna M.
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Typical questions asked:
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