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Pink Lace Wigs
Questions & Answers

28 reviews

Here’s what buyers have asked with answers from Pink Lace Wigs staff and previous consumers.

3
questions answered
0%
answered within 1 day
Question:

This company is a fraud I order so many times from them no issues i order the chevelle wig last year never got my lace front or my money back

Question:

I never received my lace wig i placed my order last year and got no answer I placed an order for the chevelle Lace wig never got my money back

Question:

Where the HELL is my wig I ordered on Oct 1. I was promised delivery in 5 weeks.I spoke (chat) with Taylor who promised to have my wig in time for my wedding next Fri (11/18) You guys are so heartless. I have pour my soul to you, you lied to me. First and last time. I WANT MY WIG I paid $430 for weeks ago!!!!

Question:

Tiffany - Where is the tracking number for order 21904? I want you to know that I have filed a complaint with the BBB for a full refund. You cannot possibly expect to take $330.00 from someone and not provide any services or products.

Answer:
I cant post the tracking number on this site but your wig was shipped yesterday as promised. You should have already received the wig by now as it was expedited shipping.
By Tiffany K., over a year old
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Question:

Tiffany, where is the wig I ordered (#21867) July 15,2016... that's 2 months ago. Have I been scammed? I paid an extra $40 for quick delivery. No, I did not get Your message Tiffany... I hope that means I will be receiving the wig I ordered soon... is that right? I also hope and pray your company does not "rip off" all the ppl who have written bad reviews, bc I have been dealing with you guys for a long time without any problems. I know you are a Black owned business and your customers are probably Black. Let's not stereotype Black businesses as being cooked!, plz!

Question:

Does anyone have anything good to say about this company? Are there any good reviews? I really want to purchase a wig.

Answer:
SiteJabber is just one of those sites where angry people come to vent about various companies so reviews are always bad here. That's just the nature of this site. Some of the reviews are even from the same people posting over and over. Check the FB page for mixed reviews by real people.
By Tiffany K., over a year old
See more answers (4)
Question:

Tiffany, I have placed many orders with you... where is the wig I ordered July 15,2016 (order # 21867) that I paid extra $40 for quick delivery... today is Sept 1,2016 Seven (7) weeks after ordering. You promised the wig would arrive in less than two weeks. I have call you many, many, many, many times. Every time I call, I am put on hold for 30 minutes, only to be told to leave a message.

Answer:
I am so sorry. Our office had been closed due to the flooding of the hurricane last week. I didemail you about that custom order did you get my message?
By Tiffany K., over a year old
See another answer (1)

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