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How easy is it to get a hold of customer service at PetMountain?

asked by Jeff K. on 4/1/19

4 Answers

Impossible unless you open a complaint on the Better Business Bureau

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I can't get any response from customer service! I just want the item I ordered or a refund, no one will return my call or email

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I have tried emailing, calling, and using the "live" chat 5+ times for 3 days now and have not gotten a single response. Their phone number takes you directly to an answering machine.

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Very easy to contact good luck getting your refund in a timely manor

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