PetMountain
Questions & Answers

How easy is it to get a hold of customer service at PetMountain?

Asked by Ben W. on 4/1/2019

5 Answers
Donna D.4/5/2023

I had no problem through email. I even got a 10 percent discount. I just can't afford 3 times what I used to pay for my flea meds.
Parker L.6/22/2020

Impossible unless you open a complaint on the Better Business Bureau
Jacquline B.4/28/2020

I can't get any response from customer service! I just want the item I ordered or a refund, no one will return my call or email
Brenna F.4/20/2020

I have tried emailing, calling, and using the "live" chat 5+ times for 3 days now and have not gotten a single response. Their phone number takes you directly to an answering machine.
Paul G.4/1/2019

Very easy to contact good luck getting your refund in a timely manor

Add your answer