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asked by Jeff K. on 4/1/19
Impossible unless you open a complaint on the Better Business Bureau
I can't get any response from customer service! I just want the item I ordered or a refund, no one will return my call or email
I have tried emailing, calling, and using the "live" chat 5+ times for 3 days now and have not gotten a single response. Their phone number takes you directly to an answering machine.
Very easy to contact good luck getting your refund in a timely manor
Get answers from the PetMountain staff and other customers.