I bought 2 hd cable boxes and 2 DVR HD boxes from them. They gave me an additional 10% off for paying by check. They sent two boxes that did not work. I have returned them per their instructions and RMA form. I have been waiting since 11/17/14 for my money. They do not return my calls or emails. I have notified the Co Attorney General, Denver Police but it is just not worth flying and hiring a lawyer. They also go by another web site HDDVRS.com. They have an 800 number that is the same for both Web sites, *******171. They also have another name Broadway TV. They also have another name and address: Online Cable Boxes as well as Broadway TV and both are at address: 303 S Broadway STE 200-495, Denver, CO 80209. Don't be fooled, this is a UPS Store not a business. I would love to check the box below so they could see this but you can only email them from their websites. The RMA form from them to return equipment came from email address *******@yahoo.com. They are frauds, cheats and thieves.