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Personalization Mall
Questions & Answers

528 reviews

Here’s what buyers have asked with answers from Personalization Mall staff and previous consumers.

3
questions answered
0%
answered within 1 day
Question:

If I order an engraved piece and am not happy with it, can it be returned?

Answer:
![](https://www.sitejabber.com/img/url_answers/149166/thumbnail_466_normal.jpg =x)Their website looks nice but their quality is trash! Don't trust your precious memories to them. Just awful
By Abbie H., over a year old
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Question:

Hi I got an executive candy dispenser (looks like a mini gum all machine) but the top won't screw off and it looks glued. How do I get candy in there?

Question:

Has anyone from Canada ordered personalized pillows?

Question:

Hello! I just orderd a blanket with printed pictures on it. If it not comming out how i expected it to be can i return it? What will be the fees?

Question:

I purchaseat least four congratulations trophy, can you send me what we're the dates and the names I used they were I 2019 and2021, there could be mor

Question:

My order number is 611929899R. Please email me my tracking number. Thank you. Email to timwilbert21@yahoo.com

Question:

Would anyone happen to have a promo code or coupon for Personalization Mall?

Question:

Can I add 2 letters for initial as client has a hyphen last name?

Question:

What does 100%satisfaction mean. ?? I recieved a doll that was a brunette hair and brown eyes. I did not think it looked so dark skinned on the website.but when I got it, it looked more like a Indian doll than a caucasion doll .If I woild have known it would look like this I would have ordered the blonde one. Since it states 100%satisfation garranteed, Just what does that mean since I'm not at all satisfied????

Answer:
They won't fix it. I called customer service and they pretty much said to bad. Also they may make you a new one but charge you 50% and the shipping charge.
By Courtney L., over a year old
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Question:

I'm about to place an order for a personalized knife and was wondering if the personalization is engraved or just printed on it?

Answer:
I wouldn't if I was you. Use another company if you can. I haven't received the order I placed over 20 days ago. Don't recommend them at all. My experience.
By Betty H., over a year old
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