PeggyBank Questions & Answers

Here’s what consumers have asked with answers from PeggyBank staff and previous consumers.

7 questions answered

29% answered in 1 day

Question:

Does anyone have any connections with date line or any national news show? has anyone actually filed a class action law suit yet? this needs to be publicized. these tapes are priceless memories. after 16 months waiting i finally got my box. unfortunately when i opened the box my tapes were not in there. another families tapes are now in my possession. i refuse to send them back to the company as i fear the owner will never get them. Does anyone have any connections with date line or any national news show? has anyone actually filed a class action law suit yet? this needs to be publicized. these tapes are priceless memories. after 16 months waiting i finally got my box. unfortunately when i opened the box my tapes were not in there. another families tapes are now in my possession. i refuse to send them back to the company as i fear the owner will never get them.

Answer:

Has anyone ever heard of anything happening with this? I see there is a lawsuit by a Miller vs. Groupon for Groupon continuing to sell their PeggyBank vouchers long after they realized there were major issues, but this was in 2016 and I can't find any information on how the suit went. I'm assuming everyone's lawyers are just making tons of money dragging it out. PeggyBank was either bought out or went bankrupt. There is a company in Indiana that seems to have had some dealing with them at some point, but they no longer list them as a subsidiary or any other current association with them. I at least got my videos and photos back, but lost all access to the digitized files that I paid for.

By Lynn B. over a year old

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Question:

What are they charging every one for return postage? the company is forcing me to pay $24.99 for the return postage for my order of 9 8mm tapes. yet the first order they returned in may for 11 bigger vhs tapes was only $14.99. a $10 jump in 32 days? What are they charging every one for return postage? the company is forcing me to pay $24.99 for the return postage for my order of 9 8mm tapes. yet the first order they returned in may for 11 bigger vhs tapes was only $14.99. a $10 jump in 32 days?

Answer:

I had to pay 24.99 for return postage for both my boxes. We sent 13 VHS tapes in each. I thought that was outrageous, but I paid it anyway.

By Laura Y. over a year old

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Question:

Q: i, too, sent my precious photos to peggy bank. i sent payments for the extra photos over the limit on the groupon offer and more for several jump drives. in total, $100.00 +. i waited 20 months to receive my photos back, and i am pleased for that. but, how do i get my money returned for the products and services i never will receive? you are not calling back when i leave a message, and i am fully aware of your guidelines that "if i continue to call, my spot in the rotation is reset to put me at the end again and again". so, you do not respond to my emails, which included my receipts, or phone calls. are you returning my money or do i have to file a claim with the attorney general? i will give you until january 4,2016 to respond. Q: i, too, sent my precious photos to peggy bank. i sent payments for the extra photos over the limit on the groupon offer and more for several jump drives. in total, $100.00 +. i waited 20 months to receive my photos back, and i am pleased for that. but, how do i get my money returned for the products and services i never will receive? you are not calling back when i leave a message, and i am fully aware of your guidelines that "if i continue to call, my spot in the rotation is reset to put me at the end again and again". so, you do not respond to my emails, which included my receipts, or phone calls. are you returning my money or do i have to file a claim with the attorney general? i will give you until january 4,2016 to respond.

Answer:

How did you get your tapes back? They still have mine!

By Ariel W. over a year old

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Question:

Got my raw footage back without conversion to digital but when will i get reimbursed for the conversion charge i paid? Got my raw footage back without conversion to digital but when will i get reimbursed for the conversion charge i paid?

Answer:

Probably not...

By Angela A. over a year old

Question:

Why are is your company taking $ 7.99 out of my bankacct every month. i just noticed when i went trough my statements going all the way back in seotember of 2015. what the hell is going on? haven't received my converted films on my stick... payed you already for the work and the stick and you are all up in my acct and take more money without my consent!?!? i better get my money back or there is hell to pay for your disgraceful company. Why are is your company taking $ 7.99 out of my bankacct every month. i just noticed when i went trough my statements going all the way back in seotember of 2015. what the hell is going on? haven't received my converted films on my stick... payed you already for the work and the stick and you are all up in my acct and take more money without my consent!?!? i better get my money back or there is hell to pay for your disgraceful company.

Answer:

The PeggyBank founder is Jim Simon. I researched and found that he has opened Peggy Bank companies across several states. He appears to bankrupt one and open another in another state. He also merges PeggyBank with other companies like Scandisk when they atart to fail by taking in more orders than they can fulfill. I was fortunate to get my materials back through Scandisk, but have not received any of the money I paid for the services and extra flash drives for multiple copies of the scans. I tracked Jim Simon's activities from Omaha to California when I decided to follow the advice from Mary on this page and file a complaint with the state of California Department of Justice. They have taken up the pursuit. I started the process on line, if you choose to do so.

By Betty C. over a year old

Question:

Ashinie reported may 8th; that order # 26052 would be completed by 6/5/15; have not received order. please let me know what the updated status is. kelly kamerer-fielder Ashinie reported may 8th; that order # 26052 would be completed by 6/5/15; have not received order. please let me know what the updated status is. kelly kamerer-fielder

Answer:

I was told mine was in the line to be completed many times, only to find out This wasn't true. Finally just asked for all my tapes back, took them a few months to send them back.

By Diane M. over a year old

Question:

Yes. how do i locate my videos stored online

Question:

I want my pictures returned. i paid for return mail, and have received no response to repeated emails and a phonetical. my photos are irreplaceable and i am very worried about there whereabouts.

Answer:

It took me calling for 9 months - We could have made a baby in that time! After demands to just return my films, they finally (after a year) returned them with the CD of their contents.

By Jay B. over a year old

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PeggyBank Questions & Answers

Got my raw footage back without conversion to digital but when will i get reimbursed for the conversion charge i paid? Got my raw footage back without conversion to digital but when will i get reimbursed for the conversion charge i paid?

How do i locate my stuff that is/was stored online somewhere

Yes. how do i locate my videos stored online

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