I want my pictures returned. I paid for return mail, and have received no response to repeated emails and a phonetical. My photos are irreplaceable and I am very worried about there whereabouts.

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I want my pictures returned. I paid for return mail, and have received no response to repeated emails and a phonetical. My photos are irreplaceable and I am very worried about there whereabouts.

asked by Tom M. on 6/24/15

6 Answers

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More questions about PeggyBank

yes. How do I locate my videos stored online
Got my raw footage back without conversion to digital but when will I get reimbursed for the conversion charge I paid?
Why are is your company taking $ 7.99 out of my bankacct every month. I just noticed when I went trough my statements going all the way back in Seotember of 2015. What the hell is going on? Haven't received my converted films on my stick... payed you already for the work and the stick and you are all up in my acct and take more money without my consent!?!? I better get my money back or there is hell to pay for your disgraceful company.
Q: I, too, sent my precious photos to Peggy Bank. I sent payments for the extra photos over the limit on the Groupon offer and more for several jump drives. In total, $100.00 +. I waited 20 months to receive my photos back, and I am pleased for that. But, how do I get my money returned for the products and services I never will receive? You are not calling back when I leave a message, and I am fully aware of your guidelines that "if I continue to call, my spot in the rotation is reset to put me at the end again and again". So, you do not respond to my emails, which included my receipts, or phone calls. Are you returning my money or do I have to file a claim with the Attorney General? I will give you until January 4,2016 to respond.
Does anyone have any connections with Date Line or any national news show? Has anyone actually filed a class action law suit yet? This needs to be publicized. These tapes are priceless memories. After 16 months waiting I finally got my box. Unfortunately when I opened the box my tapes were not in there. Another families tapes are now in my possession. I refuse to send them back to the company as I fear the owner will never get them.
What are they charging every one for return postage? The company is forcing me to pay $24.99 for the return postage for my order of 9 8mm tapes. Yet the first order they returned in May for 11 BIGGER VHS tapes was only $14.99. A $10 jump in 32 days?
Ashinie reported May 8th; that order # 26052 would be completed by 6/5/15; have not received order. Please let me know what the updated status is. Kelly Kamerer-Fielder

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Jay B. · Answer 1 · 2015-08-28T06:35Z

Jay B.

on 8/28/15

It took me calling for 9 months - We could have made a baby in that time! After demands to just return my films, they finally (after a year) returned them with the CD of their contents.

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Lin A. · Answer 2 · 2015-06-24T06:09Z

Lin A.

on 6/24/15

I called daily and emailed daily until they sent them back. It took about 2 weeks!

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fred b. · Answer 3 · 2015-06-24T01:47Z

fred b.

on 6/24/15

After well over a year I got them. Don't believe anything they say. I had to tell them legal action was going to happen.

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Daryl W. · Answer 4 · 2015-06-24T01:31Z

Daryl W.

on 6/24/15

They finally sent my pictures and the scans to me. But, I don't think they are able to keep track of and keep up with being contacted. Peggy Bank will remain silent until they get your photos scanned (whenever that may be). Good luck.

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Diane M. · Answer 5 · 2015-06-24T01:18Z

Diane M.

on 6/24/15

It took me a few months to get my tapes back. This is the person who kept in contact with me.
TJ Anderson
Customer Service Specialist
PeggyBank
info@peggybank.com
1-877-894-5199

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kelle l. · Answer 6 · 2015-07-02T10:59Z

kelle l.

on 7/2/15

I treated legal action also and now after 14 months I recieved my box back. They keep telling me they had taken over business and were trying their best to catch up. Funny they were still running the groupon which makes no sense! In fact the Groupon is still up. Better business Bureau has been contacted by many so I don't understand how they can keep running this scam.

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