Paytm Questions & Answers

Here’s what consumers have asked with answers from Paytm staff and previous consumers.

31 questions answered

10% answered in 1 day

Question:

How to see product reviews made by past customers. How to see product reviews made by past customers.

Answer:

You cannot thats how they have made it. You cant see reviews. Dont get fooled by the cashback. You will suffer more than you gain from paytm

By rajiv c. over a year old

Question:

Is it reliable to buy protein shakes from paytm Is it reliable to buy protein shakes from paytm

Answer:

It's about health so you should discuss with doctor firstly. And about my experience I had with paytm was not good.

By vijay s. over a year old

Question:

When their 3-10 days complete i mean in how many months When their 3-10 days complete i mean in how many months

Answer:

Only if you not in urgent need of product. If you need anything urgently donot order as their Courier Dleivehry is very bad. They take lot of time & they donot value customers

By SAJITH K. over a year old

Question:

How can u cancel it now. i have faced the same situation twice. at first u will take order but after all transfering of money u ill cancel our order. u have to check at the first, is that product is on stock or not. and ur sevese is worst i hate it. it is a worst site. these guys will take order first they will take money, after 1 week they will cancel u r order. so everyone don't use paytm. i have checked that order is not out of stock but u guys are saying its out of stock. of stock. u guys are chetting us.if this is so iam going to complante on ur site. How can u cancel it now. i have faced the same situation twice. at first u will take order but after all transfering of money u ill cancel our order. u have to check at the first, is that product is on stock or not. and ur sevese is worst i hate it. it is a worst site. these guys will take order first they will take money, after 1 week they will cancel u r order. so everyone don't use paytm. i have checked that order is not out of stock but u guys are saying its out of stock. of stock. u guys are chetting us.if this is so iam going to complante on ur site.

Answer:

Its true, it happened with me too, its good to keep irritating them again again, send the mail to following id's To: grievanceofficer@paytm.com Cc: servicehead@paytm.com Bcc: care@paytm.com Make as much evidence as possible, record their call. Ask them everyday to solve the issue and mention them that you need either product or you need refund in addition to compensation, ask them to call, they will call you, only thing is we have to babysit them everyday and keep reminding them about the issue, then only they gave you solution, the worst part is whole these process takes 3-4 weeks time, next time better not to order any products from paytm.

By Abhishek N. over a year old

Question:

I purchased a washing machine paying 39000/- paytm delivered by a damaged product, now they are not responding to my email. (order no. 1122336492). I purchased a washing machine paying 39000/- paytm delivered by a damaged product, now they are not responding to my email. (order no. 1122336492).

Answer:

Its your mistake that you buy with PayTM, create ticket and request a call back. It might help you

By Sandip P. over a year old

Question:

Hi, is cashback offers are really useful the customer or just for fun or to cheat the customer and doing fraud business. kindly dont do this kind of cheap trick to ur customer. otherwise you will loose valuable customer. cashback offer not yet all working proper. what ever it you select, it shows outofstock even 100/- product also. then why paytm is giving this kind of fraud trick to customer. Hi, is cashback offers are really useful the customer or just for fun or to cheat the customer and doing fraud business. kindly dont do this kind of cheap trick to ur customer. otherwise you will loose valuable customer. cashback offer not yet all working proper. what ever it you select, it shows outofstock even 100/- product also. then why paytm is giving this kind of fraud trick to customer.

Answer:

They are cheats u will never receive the cash back after you have made the payment

By satish d. over a year old

Question:

I place an order before a week, but is was not shipped yet. I place an order before a week, but is was not shipped yet.

Answer:

Create ticket and it will be shipped within day.

By Sandip P. over a year old

Question:

Hi i have cancelled my order from paytm and i did not get my own money back from last 25 days. so help me to get my money back. Hi i have cancelled my order from paytm and i did not get my own money back from last 25 days. so help me to get my money back.

Answer:

Create ticket for your cancelled order and ask for refund. They will refund you money in PayTM wallet.

By Sandip P. over a year old

Question:

Worst customer service i have ever seen. there is one offer showing in paytm order anything on tinyowl and pay through paytm wallet, and will get 100% cash back. guys i have order the same but still i haven't receive any thing(almost 24 hours over) and the biggest problem is there is no customer care no, where you can atleast ask for the same. they are not even giving reply for our feedback this is really pathetic Worst customer service i have ever seen. there is one offer showing in paytm order anything on tinyowl and pay through paytm wallet, and will get 100% cash back. guys i have order the same but still i haven't receive any thing(almost 24 hours over) and the biggest problem is there is no customer care no, where you can atleast ask for the same. they are not even giving reply for our feedback this is really pathetic

Answer:

Few products are guenine

By yaseen s. over a year old

Question:

I ordered... status shows invoice & to be packed since 9 days... these people are cheating customers in online shopping... zero rating.. I ordered... status shows invoice & to be packed since 9 days... these people are cheating customers in online shopping... zero rating..

Answer:

Ask them to send their personals to collect the package back to them and mention them when those persons will come, they must carry the proof of delivery they are claiming. I am sure they are not able to do so, since they did not delivered any product. Later on you can ask for refund and ask for compensation for the mistake they made.

By Abhishek N. over a year old

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Paytm Questions & Answers

How to see product reviews made by past customers. How to see product reviews made by past customers.

Is it reliable to buy protein shakes from paytm Is it reliable to buy protein shakes from paytm

When their 3-10 days complete i mean in how many months When their 3-10 days complete i mean in how many months

I purchased a washing machine paying 39000/- paytm delivered by a damaged product, now they are not responding to my email. (order no. 1122336492). I purchased a washing machine paying 39000/- paytm delivered by a damaged product, now they are not responding to my email. (order no. 1122336492).

I place an order before a week, but is was not shipped yet. I place an order before a week, but is was not shipped yet.

Hi i have cancelled my order from paytm and i did not get my own money back from last 25 days. so help me to get my money back. Hi i have cancelled my order from paytm and i did not get my own money back from last 25 days. so help me to get my money back.

I ordered... status shows invoice & to be packed since 9 days... these people are cheating customers in online shopping... zero rating.. I ordered... status shows invoice & to be packed since 9 days... these people are cheating customers in online shopping... zero rating..

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