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How can u cancel it now. I have faced the same situation twice. At first u will take order but after all transfering of money u ill cancel our order. U have to check at the first, is that product is on stock or not. And ur sevese is WORST I hate it. It is a WORST site. These guys will take order first they will take money, after 1 week they will CANCEL U R ORDER. So everyone DON'T USE PAYTM. I have checked that order is not out of stock but u guys are saying its out of stock.
Of stock. U guys are chetting us.if this is so iam going to complante on ur
Site.

asked by praneetha g. on 8/19/15

1 Answer
Thumbnail of user abhishekn1

Its true, it happened with me too, its good to keep irritating them again again, send the mail to following id's
To: grievanceofficer@paytm.com
Cc: servicehead@paytm.com
Bcc: care@paytm.com

Make as much evidence as possible, record their call.
Ask them everyday to solve the issue and mention them that you need either product or you need refund in addition to compensation, ask them to call, they will call you, only thing is we have to babysit them everyday and keep reminding them about the issue, then only they gave you solution, the worst part is whole these process takes 3-4 weeks time, next time better not to order any products from paytm.

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