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How easy is it to get a hold of customer service at Paintplot.com?

asked by Deborah Y. on 10/20/19

7 Answers
Damn near impossible. They MIGHT reply to an email in a week or so. If you respond in minutes, be ready to wait another week for their next reply.
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They usually respond to me but it's usually a very vague answer.
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It took them 6 days to answer my email about cancelling my order because the tracking number disappeared.... just for their response to be "wait a little longer, it's in customs!"
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They seem to reply quickly via email but they don't help very much.
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Not easy. There's a support email but I have yet to receive any correspondence from them.
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Took several email to get a respond after waiting a whole week. The last email never got an answer.
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It was extremely easy. When I sent an email they replied almost immediately. Great customer service
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