How easy is it to get a hold of customer service at Paintplot.com?

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How easy is it to get a hold of customer service at Paintplot.com?

asked by Deborah Y. on 10/20/19

7 Answers

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Megan R. 1 day, 12 hours ago · Answer 1 · 2020-07-09T04:47Z

Megan R.

1 day, 12 hours ago

Damn near impossible. They MIGHT reply to an email in a week or so. If you respond in minutes, be ready to wait another week for their next reply.

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Shana B. 2 weeks, 2 days ago · Answer 2 · 2020-06-25T10:44Z

Shana B.

2 weeks, 2 days ago

They usually respond to me but it's usually a very vague answer.

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Tessa C. on 5/22/20 · Answer 3 · 2020-05-22T08:51Z

Tessa C.

on 5/22/20

It took them 6 days to answer my email about cancelling my order because the tracking number disappeared.... just for their response to be "wait a little longer, it's in customs!"

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Carla D. on 5/17/20 · Answer 4 · 2020-05-17T02:54Z

Carla D.

on 5/17/20

They seem to reply quickly via email but they don't help very much.

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Molly M. on 4/29/20 · Answer 5 · 2020-04-29T01:22Z

Molly M.

on 4/29/20

Not easy. There's a support email but I have yet to receive any correspondence from them.

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Vanessa N. on 1/16/20 · Answer 6 · 2020-01-16T10:12Z

Vanessa N.

on 1/16/20

Took several email to get a respond after waiting a whole week. The last email never got an answer.

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Madeline P. on 10/20/19 · Answer 7 · 2019-10-20T11:03Z

Madeline P.

on 10/20/19

It was extremely easy. When I sent an email they replied almost immediately. Great customer service

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