I ordered twice from this company (mistake!). First order was placed on April 8th. It shipped a week later... but now the tracking numbers on BOTH of my packages have become invalid! I emailed customer service and it took them 6 days to reply, saying that my package was held up in customs. It has now been 11 days since they had a valid tracking number and over 6 weeks since I ordered. They keep giving me the run around, insisting that cancelling my order is not possible and asking for my patience. I have been patient!
Try literally any other company.