You can send them a message on their website which they won't even read for days, so it's a useless feature. You can also call them at 1 (800) 356-3477 and sit on hold for 10 minutes before getting a person to talk to. In my experience, calling them has never resolved whatever issue I'm calling about, but you can talk to someone.

Regular wait on phone but they can't help you, can't process payment.

My email is answered many hours after I sent it. I got sick and tired of waiting on hold when I call them on the phone. I also would like to speak with a rep whose first language is English.

You can call. But it wont get you anywhere. I normall argue with pigon english for 5 mins before I ask for a supervisor and then argue with them. Cant seem to fill Rx when auto refill on or when you request

The email contact does not work. It is necessary to call. Expect to hold for at least 10-15 minutes before you can talk to a live person. Then they will put you on hold again for 10-15 minutes. Do not expect any empathy or concern

Nearly impossible, emails can be sent but when they do reply they don't answer the question or offer any help

People will answer the phone but are difficult to understand. And they cannot answer my question. I have asked for supervisors twice in my current 1:50 minute phone call but have not spoken to a supervisor yet.

Very hard, make at least and hour in your day to wait around

Not easy, there is an intricate phone menu and then the usual wait time is 30-60 minutes.

That depends how long your willing to wait on hold.

Very easy!