Here’s what consumers have asked with answers from Optumrx staff and previous consumers.
They are a legitimate pharmacy benefits manager for United Healthcare, but their prices and practices leave alot to be desired.
You can send them a message on their website which they won't even read for days, so it's a useless feature. You can also call them at 1 (800) 356-3477 and sit on hold for 10 minutes before getting a person to talk to. In my experience, calling them has never resolved whatever issue I'm calling about, but you can talk to someone.