OpenSky Questions & Answers

Here’s what consumers have asked with answers from OpenSky staff and previous consumers.

260 questions answered

21% answered in 1 day

Question:

I would like to see all reviews on clarice wingback chairs I would like to see all reviews on clarice wingback chairs

Answer:

If you need assistance with an order we can be contacted at www.opensky.com/contact us. We are unable to see any specifics here.

By OpenSky E., over a year old

Question:

I would like to see all the reviews on the clarice wingback chairs please. I would like to see all the reviews on the clarice wingback chairs please.

Answer:

If you need assistance with an order we can be contacted at www.opensky.com/contact us. We are unable to see any specifics here.

By OpenSky E., over a year old

Question:

I ordered a sweatshirt on christmas day. when can i expect to get it? no email as of yet to when it will be shipped

Question:

There is a charge on my credit card that i cannot identify...i will dispute the charge on my credit card. i called the 844 number and got no reponse

Answer:

BETTER DISPUTE ASAP.   There seems to be a bad reputation of no response and no refunding

By Wendy M. over a year old

Question:

I got two sharp lined animal prin hoooded robe. loved them. using one a xmas gift. i say i owe $111.96 on my bill. i got them for 24.99 each. I got two sharp lined animal prin hoooded robe. loved them. using one a xmas gift. i say i owe $111.96 on my bill. i got them for 24.99 each.

Answer:

HI Mary! Thank you for your order. When your say your bill, are you referring to the invoice? If you placed the order via Facebook, we offer special discounts that do not reflect on your invoice. We request that you look at your card statement. That should reflect the price of $24.99 each. If not, please let us know. Thanks!

By OpenSky E., over a year old

Question:

I ordered 3 braclets and a ring i received the ring but have not got the bracelets, they were the one you could put 3 entials on it is that why I ordered 3 braclets and a ring i received the ring but have not got the bracelets, they were the one you could put 3 entials on it is that why

Answer:

Hi Leola! Typically customized items do take longer to ship. If you need any assistance, please email our Customer Love team directly@ openskysupport@opensky.com. We will be happy to help. Thanks!

By OpenSky E., over a year old

Question:

I just received an e-mail stating i have a $250.00 credit ready to expire at midnight what is the catch??? I just received an e-mail stating i have a $250.00 credit ready to expire at midnight what is the catch???

Answer:

HI Dan! You can find complete information about our credits at this link- https://www.opensky.com/customer-support?topic=961315 Thanks!

By OpenSky E., over a year old

Question:

I ordered from opensky. when i complained i was blocked from their fb site and their webpage. how do i handle this? I ordered from opensky. when i complained i was blocked from their fb site and their webpage. how do i handle this?

Answer:

HI Cathy! Please email our Customer Love team@ openskysupport@opensky.com. Please include your order number. We will be happy to resolve your issue. Thanks!

By OpenSky E., over a year old

Question:

Hello! i am getting super frustrated about my order!!! it said it was delivered on 11/30- no it was not! order number 230531874527023 . help!!!! Hello! i am getting super frustrated about my order!!! it said it was delivered on 11/30- no it was not! order number 230531874527023 . help!!!!

Answer:

Hi Sarah! We are sorry to hear that! Our tracking info and the tracking from UPS shows the same information. We recommend that you contact UPS and ask them to look for the package. If they are unable to locate it, please message us via Facebook. We will be able to refund you. Thanks! https://www.ups.com/track?loc=en_US&tracknum=1Z3087E7YW51782689&requester=WT/trackdetails

By OpenSky E., over a year old

See more answers (2)

Question:

I got an email that says i have a 250.00 credit. what is the catch? can i just order 250.00 worth of stuff for no charge? I got an email that says i have a 250.00 credit. what is the catch? can i just order 250.00 worth of stuff for no charge?

Answer:

Hi Julie! No, it is not like that. It is more of a credit amount towards items that are on sale. You can find complete information on our credits here- https://www.opensky.com/customer-support?article=2492079 Thanks!

By OpenSky E., over a year old

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Typical questions asked:

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OpenSky Questions & Answers

I would like to see all reviews on clarice wingback chairs I would like to see all reviews on clarice wingback chairs

I would like to see all the reviews on the clarice wingback chairs please. I would like to see all the reviews on the clarice wingback chairs please.

I ordered a sweatshirt on christmas day. when can i expect to get it? no email as of yet to when it will be shipped

There is a charge on my credit card that i cannot identify...i will dispute the charge on my credit card. i called the 844 number and got no reponse There is a charge on my credit card that i cannot identify...i will dispute the charge on my credit card. i called the 844 number and got no reponse

I got two sharp lined animal prin hoooded robe. loved them. using one a xmas gift. i say i owe $111.96 on my bill. i got them for 24.99 each. I got two sharp lined animal prin hoooded robe. loved them. using one a xmas gift. i say i owe $111.96 on my bill. i got them for 24.99 each.

I ordered 3 braclets and a ring i received the ring but have not got the bracelets, they were the one you could put 3 entials on it is that why I ordered 3 braclets and a ring i received the ring but have not got the bracelets, they were the one you could put 3 entials on it is that why

I just received an e-mail stating i have a $250.00 credit ready to expire at midnight what is the catch??? I just received an e-mail stating i have a $250.00 credit ready to expire at midnight what is the catch???

I ordered from opensky. when i complained i was blocked from their fb site and their webpage. how do i handle this? I ordered from opensky. when i complained i was blocked from their fb site and their webpage. how do i handle this?

Hello! i am getting super frustrated about my order!!! it said it was delivered on 11/30- no it was not! order number 230531874527023 . help!!!! Hello! i am getting super frustrated about my order!!! it said it was delivered on 11/30- no it was not! order number 230531874527023 . help!!!!

I got an email that says i have a 250.00 credit. what is the catch? can i just order 250.00 worth of stuff for no charge? I got an email that says i have a 250.00 credit. what is the catch? can i just order 250.00 worth of stuff for no charge?

Can’t see your question? Ask to get answers from the OpenSky staff and other customers.

There is a charge on my credit card that i cannot identify...i will dispute the charge on my credit card. i called the 844 number and got no reponse