I have had no problems in the past with OpenSky until I had 2 orders sent to the wrong state. There is no phone #, no email until I replied to an advertising email. They went 1 step from accusing me of theft - but then they have not refunded me either. It is in arbitration now. However, I received a tennis bracelet without any packing list and I didn't order it. They have a great shipping company! STAY AWAY, FAR AWAY!