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Hello! I am getting SUPER frustrated about my order!!! It said it was delivered on 11/30- NO it was NOT! Order Number 230531874527023 . Help!!!!
asked by Sarah B. on 12/4/18
2 Answers
Hi Sarah! We are sorry to hear that! Our tracking info and the tracking from UPS shows the same information. We recommend that you contact UPS and ask them to look for the package. If they are unable to locate it, please message us via Facebook. We will be able to refund you. Thanks! https://www.ups.com/track?loc=en_US&tracknum=1Z3087E7YW51782689&requester=WT/trackdetails
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Good Luck.  My order from early Nov was sent to another State which DHL tracking showed 'left at door' delivery.  All of a sudden, after my "where's my order?" , tracking was delivered to my address.  Did not received it!!!  I am having no luck in getting my money back even tho I was told a "FULL" refund would happen in 3-5 business days - it did not happen.  I have it in dispute right now.

I would have had a different story if they had sent the items or refunded but wow, no customer support at all!!  STAY AWAY!
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