OnlineCityTickets

I wish I could give 0 stars! I bought my tickets through this company for Alan Jackson concert. I bought my tickets in 2020. The concert was rescheduled twice before finally coming to the same venue in 9/30/22.
When I took my One City tickets to be scanned, I was rudely told that my tickets were invalid. I was both devastated and frustrated. I will never buy tickets from this company again! I will also make sure that my friends and family will never buy tickets from this company either.

Everything looks legit so far. We'll see what happens. If this company is not legit I'll contact Connecticut AG and have them stopped from doing business in State

There was garbage everywhere and a strange smell. At one point I saw a fight that didn't get broken up. I did not feel safe.

So I bought these tickets on a complete impulse buy! I saw an ad on Facebook for the show and thought for sure there wouldnt be any tickets left, especially since its so close to the date of the show! But to my surprise I was able to buy very affordable floor seat tickets! $43.00 Each! Best seats in the house! Definitely looking forward to this Thursday!

I bought 2 tickets to a concert and had the "fees" included in the price. I was quoted a price of $89.00 and an extra $7.50 for instant delivery. Upon checking my email, I noticed that I was charged $253.00! I tried chatting with them, but they were closed, so I sent an email which they have not responded to yet. I got the tickets and there is fine print at the bottom that states the following: "*OnlineCityTickets.com does not provide refunds or exchanges for ticket transfers that were not accepted or declined. All sales are final." I was directed to this site directly from the Venue's website, which I now believe was hacked somehow. I bought another ticket as I had another guest wanting to join us, but this time went to Ticketmaster and only paid $81.25 including fees. TOTAL RIPOFF!

Purchased e tickets for concert... LSD tour featuring Dwight Yocum months in advance. Did not receive them from online City Tickets. Was not alarmed until 2 days ago because they lead you to believe you will get them. Placed phone calls 2 days ago. Roy told us he would resend the e tickets since their system clearly showed they had not been "claimed". Told us to call him today I'd we didn't receive them. We didn't. Roy and the Online folks aren't answering their extensions or chat mail today... well we only waited a total of 2 HOURS before we gave up. They are LIARS and scammers.

Purchased two tickets on 10/3 for the Lion King. $115 each but service charges were $70 and you can't see that until its already charged to your credit card. That's not the worst of it. When scanned at the theatre today, it said the tickets were already used. We actually talked to the legal ticket holders. The tickets were $98. Our tickets said Ticketmaster but no price was printed on the tickets. See photo. Other reviewers had the same experience and the theatre staff said this happens all the time. Only because we were in a smaller city did we get to see the performance anyway but not in a theatre seat. Watch for rerouting of sites from theatre sites and NEVER buy from this place.

So far so good, $4. More than Ticketmaster but less work and better option, ticket was cheaper by $16 a ticket than ticket masters but fees were higher whitch made it 4 dollars more but Ticketmaster sit was making me fill out too much stuff and then was having a problem processing my credit card, this site processed fast, E- Ticket has a charge and Ticketmaster is free, bottom line processing faster.

First paying over $100 for a ticket is pretty steep, then you tack on a $32 service fee, and then tax. Next time I will go out of my way not to get tickets from this site.

The service charge is obscene and levied for every ticket not order. I will never buy here again if I can avoid it. Highway robbery.

I don't feel the service fee should be so high, especially when it says ticket price 97.50 and i paid almost 400.00 just stupid.

Why to high of a service charge at 30%. A rip-off, which they hide till checkout and your emotional in, likely pay the exorbitant fee.

I ordered two tickets at $252 each. My total charge was $923.62 I contacted them and haven't received an explanation over four hours ago.

The man who answered my call was hateful obviously didn't like his job was rude and didn't want to help me at all because I only needed 1 ticket! I had bought 2 earlier in the week but needed another ticket and he was a total $#*!!

TERRIBLE. I will never, ever attend a venue that uses OnlineCityTickets. 2 tickets, priced at $156 each - totaled $421 dollars AFTER check out. No break down of fees, no warning, and of course NO RETURNS or exchanges. I spent over an hour on the phone listening to prompts to try and speak to a representative. No luck. This company should be ashamed of themselves. People will pay fees but you must be 100% transparent or else is seems like ROBBERY.

These tickets were purchased as a Christmas gift and due to the extra $100 in charges it looks like the budget for gifts for my family just got smaller. Disgusted.

It took me 5 attempts to get my order processed and that is with a 30% fee on top of the ticket price. This is robbery!

The processing fees on this site were outrageous! Of course you need to have them but not $40 for a ticket that is $140.

Site was great until the end. A $20 per ticket service fee?! I paid this time... but probably wont come back with those fees.

I purchased Ozzy tickets for a 2019 concert. Unfortunately the concert was postponed not 1 month or a few months out but postponed until 2020. We will not be in the same state at that time! After being talked to like I was an idiot for 23 minutes about their refund policy, I was told by a "Senior" customer service rep and I fricken quote "the only way you will see your money in a refund is if OZZY dies so don't call again!" Absolutely unbelievable!

I was totally doped into buying tickets here. US funds and over priced! I am very surprise an organization like the FirstOntario Centre which directs you to this website.
Very disappointed.

Ticket prices are horribly inflated and ridiculous fees. I will never use this website again and plan on telling others not too.

The service fee was a lot higher than expected. Seemed a little ridiculous, but oh well. If that makes someone's paycheck, I'll live with it.

I purchased $550 worth of tickets then covid happened. They said they cant give me a refund because they can't guarantee that the guy o bought from through their site would get a refund. When I had proof that he was getting a refund and sent it to them saying now I want mybrefund they stopped talking to me. They started having automated responses that didn't answer any questions and they would never answer their phones.