Hi, Robert P. We are sorry to inform you that this order # 73584339 cannot be found in our system. Please kindly check it later and tell us the correct order number. Please confirm that you are on the right online shopping site consistent with your order. After you placed the order, you can log in Newchic account and check real-time order status/Order Tracking). https://www.newchic.com/account/orderlist.html Here are the different order statuses explanation below in the Help Center: https://www.newchic.com/help_center (selected the topic Order/Order FAQ). Thank you for your cooperation.