I need a return label! I emailed but haven't heard back.
Kay

Question

NewChic Questions & Answers

asked by Paul T. on 11/11/20

1 Answer

Get answers from the NewChic staff and other customers.

Katherine L. [NewChic Rep] · Answer 1 · 2020-12-08T12:15Z

Katherine L. [NewChic Rep]

on 12/8/20

Hi, Paul T. We're sorry to see this! Usually the email team response time is within 24 hours and please do kindly check your spam later.

Full policy of the return and refund is here: https://www.newchic.com/return-and-refund-hc162.html
Learn more about the return conditions at https://www.newchic.com/help_center/return-faq169.html

We would love to see how we can help. Send us your order number at vipservice@newchic.com and we'll start from there. If it is in urgent case, live chat is available 24/7 at https://secure.livechatinc.com/licence/10095588/v2/open_chat.cgi?groups=2
Thank you very much!

Newchic Team

Helpful (0)