I have received an order with two different size shoes and would like to fix this. I like the shoes but only one fits. How do I get this done?

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I have received an order with two different size shoes and would like to fix this. I like the shoes but only one fits. How do I get this done?

asked by eileen r. on 5/11/20

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Newchic N. [NewChic Rep] · Answer 1 · 2020-05-11T06:29Z

Newchic N. [NewChic Rep]

on 5/11/20

Hi, eileen r. We're sorry to see this and we would like to know more about it to provide support! As the product does not meet the size chart or not fit you, please reflect the order number by sending E-mail to vipservice@newchic.com. You could also find us on the messenger. And by using the size guide on our product page, you will be able to find a suitable size(based on your own measurement). Hope to hear from you soon! Thanks.

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I have received an order with two different size shoes and would like to fix this. I like the shoes but only one fits. How do I get this done?

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