NEVER, EVER, EVER, EVER ORDER FROM THEM!

This is nothing like Amazon.
If you want to return an item you must run a timely gauntlet of approvals first. Than, if your actually receive a return approval you must pay for the return to CHINA! Yes to CHINA.

I had to pay $75.00 to return a $100 pair of boots and, after one month, have yet to hear from them.

This site is a scam!

Dear CYN O. Sorry for the delay, would you please tell us the order id or tracking number?
We will check it for you. If we can not find it, we will return the money to you. Or you can contact with us directly: http://www.banggood.com/Contact-Us_hi111