Hi, Faye M. Once you placed the order on Newchic, if you sign up on Newchic with your email address directly, usually the confirmation email will be sent to your registered email address. Please check your email/spam record later. After you placed the order, you can log in Newchic account and check real-time order status: My Account -- View Orders--My Orders--(--Order Details/Order Tracking)
https://www.newchic.com/account/orderlist.html For any further assistance, please feel free to contact us at https://www.newchic.com/Contact-Us-hc10.html and tell us more details.
We will do our best to assist you. Thank you.