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Hello My order was ship on April 03/2019, I still did not receive it, tracking number is 6369754, waiting your news.
Thank You, my e mail address
asked by Nazaret s. on 4/15/19
1 Answer
Hi, Nazaret s.. There are two ways to check your order tracking:
Method A
Check the order status in your account by going to --View orders --My orders.
Step 1: Log in to your Newchic account: https://www.newchic.com/account/orderlist.html
Step 2: Click "My Order," and you will see your orders and their current status:
Step 3: If the order has "Shipped," you can track it by clicking "Order details."
Method B
You can track your order by clicking the "Track Order" button located at the bottom of the homepage.
Step 1: Scroll down to the bottom and Click "Track Order." https://www.newchic.com/index.php?com=order
Step 2: Enter your Email address and the Order number, you will then see the order status.

If the order is shipped out, the delivery time depends on the countries and the shipping methods, beginning from the shipping date. Please check here. https://www.newchic.com/shipping-methods-hc160.html (weekends are not included.)

For further assistance, please contact the customer service and give us the order number. Below is the link to submit your request with reply in 24 hours by email.
https://www.newchic.com/Contact-Us-hc10.html
If you want to get the quick response in urgent case, please contact us by live chat as live chat is available 24/7.
We will do the best to help you. Thanks.
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