Hello...I ordered some black quilted snow booties on December 3rd and I still haven't seen it. The invoice number is 21839933...can you give me any idea when they may arrive? Thank you.

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Hello...I ordered some black quilted snow booties on December 3rd and I still haven't seen it. The invoice number is 21839933...can you give me any idea when they may arrive? Thank you.

asked by Virginia E. on 1/4/17

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Mary J. · Answer 1 · 2018-12-04T03:07Z

Mary J.

on 12/4/18

They ship from China so it can take up to 5 weeks.

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Newchic N. [NewChic Rep] · Answer 2 · 2017-01-06T12:58Z

Newchic N. [NewChic Rep]

on 1/6/17

Dear Virginia,

Your order 21839933 was shipped out on 2016/12/16. It usually takes 7-20 business days (weekends and holidays are not included) to be delivered. Sometimes, the may be slightly delayed because of customs clearance and holiday. Hope you can receive your item as soon as possible.

If you havent received your item within the Estimated Time, please contact us. We will check it for you.

Best regards,

Newchic team.

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Hello...I ordered some black quilted snow booties on December 3rd and I still haven't seen it. The invoice number is 21839933...can you give me any idea when they may arrive? Thank you.

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