Thank you for contacting us and we're sorry about the delayed response, Jackie!

For the benefit of our users, we offer a free account that gives you the chance to try out our resume builder before deciding to purchase, you may download a plain text version of your resume for free. We also, provide the option of a 14-day trial for a small fee, which gives you the ability to print, e-mail or download your resume and cover letters, but these features are NOT listed within the free account. The current rate of the subscription would be $24.95.

I was charged roughly $10. They made the subscription fee very clear.