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Here’s what consumers have asked with answers from MyHeritage staff and previous consumers.
If you want to deal with them, they send the box with the sample, you activate it with the code and then do the sample. Put it in the box and mail it postage paid back to them and wait.
Dear Patty, You can research your family history using MyHeritage.com in the following ways: 1. Search your family names using our specialized genealogy search engine, SuperSearch, found here. Past this link in your browser to learn more about SuperSearch. https://www.myheritage.com/help-center#/path/951683831 2. Build a family tree at MyHeritage and get Record Matches. Record Matches searches behind the scenes for records from SuperSearch that match the names in your tree and notifies you when it finds a match. Record Matching is automatic for anyone with a family tree on a MyHeritage family site. Past this link in your browser to learn more about Record Matching technology: http://helpcenter.myheritage.com/Discoveries-Research/Record-Matching/35835258/What-is-Record-Matching.htm 3. If you already have your family tree at MyHeritage, take advantage of Smart Matches. This unique feature compares your family tree to the millions of other family trees on MyHeritage.com and discovers family trees that match (overlap) your tree. This feature can be found in the site under the Smart Matches section that can be reached by clicking on the Family Tree tab and selecting the Smart Matches option, or in the Family Tree Builder software. Paste this link in your browser to learn more about the Smart Matches option: http://helpcenter.myheritage.com/Discoveries-Research/Smart-Matching/634030922504630232/What-is-Smart-Matching.htm 4. Test your DNA with MyHeritage and get a comprehensive Ethnicity Estimate to discover your ethnic origins, and obtain DNA Matches to find relatives with whom you share DNA. Paste this link in your browser to learn more about the DNA test and what it provides: http://helpcenter.myheritage.com/DNA/DNA-tests/896860761/What-kind-of-DNA-test-does-MyHeritage-provide.htm I wish you all the best luck with your research. Sincerely Rafael MyHeritage
Hi Hazel, Usually, the refund is subtracted off of the original price for your complete subscription. In any case, In order to investigate this further, I would need to locate your account. Please feel free to e-mail me at rafael. Vipsupport@. myheritage.com so I may investigate this for you. Kindly Rafael
Hi Brian, Thanks for your question and I'll be happy to help. I've actually come across many Italians that share greek DNA. This is very logical because it is found that people within surrounding countries in Europe share common DNA for various reasons such as people moving around frequently and official borders and communities being occupied. There is verifiable historical evidence that Greeks established many colonies around the Mediterranean and Italy and Greece have been in contact for centuries. Therefore, your estimate doesn't necessarily mean that you are not Italian. As you may know, there is a noticeable genetic difference between Northern Italians and Southern Italians, with northerners being close to the French population, while southerners overlap with both Balkan and other southern European populations. I'd say this is worth researching and you can use the DNA matching tool that you have included with your upload to research this further with other people you share DNA strands with. Please feel free to contact us if you would like more help with that. Rafael
