Here’s what consumers have asked with answers from Meetup staff and previous consumers.
Don't know but that's part of the reason why I stopped attending.
No, Meetup.com has been around for over a decade. It is not a normal business in any sense. The only thing you need to know is that the organizers have free reign to build whatever "group" they would like as long as it violates no laws in the territory, province or state it operates in. And all members must be over 18 years of age everywhere in the world.
I respect the fact that Meetup does not share email addresses. Many other social networking sites do the same. This is a level of protection that some groups like mine need. It is not difficult to get someone's email if they want you to have it. As for Meetups customer service, yes I agree that they do need some restructuring.
Most complaints about organizers have to deal with disagreements about how things should be run. If you don't like the organizer or how they run the show, find another Meetup. I have been a successful organizer for many years and there are personalities I just don't gel with. I look at the numbers in my group and listen to feedback and know it is not always me.