LivingSocial Questions & Answers

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Here’s what consumers have asked with answers from LivingSocial staff and previous consumers.

20 questions answered
40% answered in 1 day
Question:

Placed order weeks ago and item has not been delivered. can find no contact number or e-mail address to make contact. find site very confusing and hard to use

Answer:

I have not...

By Monica C.
Question:

I want my money returned to my checking account! i don't want you fking deal bucks!

Answer:

Continue emailing them stating you want money back to your account and therefore it is not to be put into their own account as you won't be purchasing again. Also state distance selling and consumer law. Keep emailing them and don't stop. If you paid by PayPal escalate the issue. Good luck

By Cat L.
Question:

Hi i had 22.50 in deal pounds and they have gone from my account

Answer:

Did you buy something? If so, then those pounds went toward the order you made.

By Danielle B.
Question:

I bought i voucher yesterday for horse riding lessons at grenoside equestion centre sheffield and they have informed me that my husband will be to large for the horses. so i would like a refund

Answer:

Good luck with that. Living Social doesn't give refunds; they pocket your money.

By Michele S.
Question:

If i order some christmas gifts now when i recieve delivery, i live in cork southern ireland, thanks

Answer:

Don't use Living Social. No customer support. No refunds even if items broken, wrong, contractor doesn't show, places close...

By Michele S.
Question:

Bought a sams club voucher on 3/7/13. i was unable to redeem it at sams club. will they still honor this? i paid $45 for this deal

Answer:

With Living Social, you're SOL! No refunds, they keep your money.

By Michele S.
Question:

Why can i not find any reviews on the living social site for items being sold? especially if they've sold 1700 or more. why no customer reviews?

Answer:

Bad company all the way around. Don't use unless you have time and money to throw away.

By Michele S.
Question:

Why when you ask for a refund you don't get it

Answer:

EXACTLY! I've had several issues with them! Who wants a flipping CREDIT when they always have problems? Why come back again? I also felt like I was duped and hustled!

By Mary D.
Question:

I wanted topurchase a yoga class in oklahoma city how will i use the voucher?

Answer:

Choice is yours. I usually do it via my fone. They either scan the bar code or take a photo. Just keep everything including proof of purchases as it is not a very reputable company.

By Sue J.

Can’t see your question? Ask to get answers from the LivingSocial staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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