LiveCareer Questions & Answers

Here’s what consumers have asked with answers from LiveCareer staff and previous consumers.

67 questions answered

21% answered in 1 day

Question:

Hello, i need someone to check my resume and give a correction. how much would it cost and how long time it will take? thank you. Hello, i need someone to check my resume and give a correction. how much would it cost and how long time it will take? thank you.

Answer:

Hi Husam, By correction, you mean proof reading? If that's the case, for $19.99 we offer a service called Resume Review. For more information, please visit https://www.livecareer.com/resume-review

By Laura T., Social Media Specialist over a year old

Question:

Is there any openings for sql developer?

Answer:

A: Please visit https://www.livecareer.com/careers for the latest job openings.

By Laura T., Social Media Specialist over a year old

Question:

I am happy with the cv i was able to create using this website, however i am now slighty frustrated because i no longer need to have my subscription with this website & cant afford to pay it every month so am wanting to cancel it. unfortunately i have had no look so far, i have contacted them but had no reply or help yet and there is nothing on this website that i can do to cancel my subscription. any one else had a similar problem or know how to help? I am happy with the cv i was able to create using this website, however i am now slighty frustrated because i no longer need to have my subscription with this website & cant afford to pay it every month so am wanting to cancel it. unfortunately i have had no look so far, i have contacted them but had no reply or help yet and there is nothing on this website that i can do to cancel my subscription. any one else had a similar problem or know how to help?

Answer:

Hi Mary, You can manage your subscription by clicking chat button on our website or from your account- go to settings>subscription>cancel (on the top right of your home page when you login).

By Laura T., Social Media Specialist over a year old

Question:

What is the monthly cost What is the monthly cost

Answer:

It will all depend the service and if any add-on is requested. Please log to https://www.livecareer.com/ for further pricing information.

By Laura T., Social Media Specialist over a year old

Question:

I was charged $39.80 twice for a membership. refund me or deal with my credit card. i do not want your service I was charged $39.80 twice for a membership. refund me or deal with my credit card. i do not want your service

Answer:

Hello Anthony B. We are sorry that you had this experience while using our service. We are very committed in providing great customer service. Please contact us at our toll-free number 888-816-0576 so we can assist you in a direct and secure manner. Looking forward to assist you in reaching a timely resolution. Best Regards, LiveCareer.

By Laura T., Social Media Specialist over a year old

Question:

I only need this service for a couple of days. even though it would be only a short time after paying the $1.95, will i be able to cancel without any additional charges or hassles? I only need this service for a couple of days. even though it would be only a short time after paying the $1.95, will i be able to cancel without any additional charges or hassles?

Answer:

Hello Sandra G. We do offer several ways to cancel without any further charges. You can contact us via phone at our toll-free number 888-816-0576. Also, you can contact us via email at customerservice@livecareer.com. We offer other methods of cancellation as well such as LiveChat and also self-cancellation within your account settings.

By Laura T., Social Media Specialist over a year old

Question:

How much is the monthly subscription? i've signed up for 1.95. How much is the monthly subscription? i've signed up for 1.95.

Answer:

Greetings Lisa W, on our service we offer our new customers with a trial subscription so they can try out the different tools and benefits that we have available on our service. This trial subscription has an initial charge of $1.95 USD. This will grant you premium access to our service for 14 days so you can explore the site. Before the subscription is purchased we provide the information that the account is auto-renewing. This information is provided on the initial subscription page, check out page and an email is sent containing all the information about the transaction and the date it is going to auto-renew to our monthly subscription of $39.80 USD. Feel free to contact us if you need further assistance on any of the concerns that you may have regarding your account.

By Laura T., Social Media Specialist over a year old

Question:

What is the contact telephone number What is the contact telephone number

Answer:

Hello Cindy E, you can contact us at customerservice@livecareer.com or you can call us directly at 1-888-816-0576 and representatives while be more than glad to provide you with assistance. Looking forward to helping you achieve a timely resolution.

By Laura T., Social Media Specialist over a year old

Question:

My name is jodi olson and everytime i ask a question on livehelp it says it will get me help and then shuts down i am trying to apply for jobs and i have been held up for 3 days this is unacceptable My name is jodi olson and everytime i ask a question on livehelp it says it will get me help and then shuts down i am trying to apply for jobs and i have been held up for 3 days this is unacceptable

Answer:

We apologize that you werent happy with your experience with our service. We are very committed in providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact us directly at customerservice@livecareer.com if you have any further assistance on your account. We will send you a private message through here so we can take a look at your account so we can get in touch with you shortly and provide you with a timely resolution. Best regards, LiveCareer

By Laura T., Social Media Specialist over a year old

Question:

Hi--i have been trying to get help form the live help--but every time a post my question about downloading the resume either via word, pdf, rtf, or txt the help line then says no one is there after they said someone would be with me in a moment. every time i download my document (i am an annual subscriber) the bullets do not correspond with my points nor do they move--it is like they are stationery the formatting is strange and i cannot fix. i also want to be able to put header and page numbers but again there is no faq, worded help mechanism or answer on the live help--this is frustrating. Hi--i have been trying to get help form the live help--but every time a post my question about downloading the resume either via word, pdf, rtf, or txt the help line then says no one is there after they said someone would be with me in a moment. every time i download my document (i am an annual subscriber) the bullets do not correspond with my points nor do they move--it is like they are stationery the formatting is strange and i cannot fix. i also want to be able to put header and page numbers but again there is no faq, worded help mechanism or answer on the live help--this is frustrating.

Answer:

We apologize that you had this experience while editing your resume Jodi. We would be more that glad to provide you with assistance. You can give us a call at 1-888-816-0576 and our representatives while be more that glad to help you with all the concerns that you may have on your account. Looking forward to providing you with assistance on this manner and we apologize once more for the inconvenience.

By Laura T., Social Media Specialist over a year old

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