LELO
Questions & Answers
Here’s what buyers have asked with answers from LELO staff and previous consumers.
5
questions answered
0%
answered within 1 day
Answer:
Dear Adam,
Thank you for taking the time to write about your experience.
I'm so sorry your delivery is taking a long time to reach you. Sadly, during this time there are delivery delays and general disruption to regular services globally and for this reason, we have made sure to include a notice at the checkout page that you may experience a delay with your order, for which we profusely apologize for.
Please do reach back to Customer Care if you still haven't received your order - we will absolutely make this right by you.
Once again we apologize for this inconvenience.
Judy@LELO Team
By LELO C., over a year old
Answer:
2-3 days. I bought on their web site. They contacted me after the weekend.
By Melissa R., over a year old
Answer:
It did not take a long time. A few hours. I guess that is much better than when you contact some famous companies.
By Lauren H., over a year old
Answer:
Question:
Is LELO a scam or a legit company?
Answer:
Not a scam. Regular customer. No idea why anyone would think otherwise.
By Lauren H., over a year old
Have a question?
Ask to get answers from the LELO staff and other customers.
Typical questions asked
How long does shipping take?
What is the return policy?
Where is the company located?