Melissa R.

Someone obviously did not handle the package properly. No idea who, but it was a pleasure toy and I did not want to use it. The box was not sealed. So I contacted the company and said that I wanted to return the product. It did not take long to get a response. I did not accuse them of sending me a used product, I was not sure. Maybe my local delivery did not do a proper job. Anyway, they contacted me later and said that it would be replaced. They just asked me to return "my" toy and be patient due to supply chain delays. Not happy at all at first, then rather happy the problem was solved.