LELO
Questions & Answers

I have not had that problem. Maybe that was the case during the pandemic.

Covid-related problems. The local company did not have enough available staff.

In my case it was the Covid problem with the local delivery company.

Dear Adam,

Thank you for taking the time to write about your experience.

I'm so sorry your delivery is taking a long time to reach you. Sadly, during this time there are delivery delays and general disruption to regular services globally and for this reason, we have made sure to include a notice at the checkout page that you may experience a delay with your order, for which we profusely apologize for.

Please do reach back to Customer Care if you still haven't received your order - we will absolutely make this right by you.
Once again we apologize for this inconvenience.

Judy@LELO Team